This Refund and Cancellation Policy apply to Services provided by Entigrity Private Limited having registered office at 205, Sakar Comm. Complex, Opp. Gandhigram Railway Station, Ahmedabad, 380009 (PAN AAECE7432M). (hereinafter referred as “Entigrity Private Limited” or MYCPE ONE Academy or “we” or “us” or “our”) and any the individual purchasing/subscribing the Services (hereinafter referred as “You” or “Your”).
Our focus is your complete satisfaction but in case please read the fine prints of each of the below clauses before taking the services.
In case of dissatisfaction from our services, clients have the liberty to cancel their services and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Customer satisfaction is our main priority. If we fail to provide services from our end, after the payment is done by you for the services then you have to mention the same to us within 24 hours mandatorily for cancellation and refund. If the customer changes his/her mind for the services taken after 24 hours, we will not be liable to cancel the service.
Before processing any refund, we reserve the right to make a best effort to complete the service. In case you are not satisfied with the service, a cancellation fee of 20% + earned fee + fee or tax paid to government or any third party would be applicable. Employee base refund procedure to be mentioned
We will not be considered if there is a breach of satisfaction guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labour strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”).
We will refund the money only in case we fail to provide service to our customers from our end. You need to apply for the same via email at academy@my-cpe.com. Refunds will not be provided to you once it is earned by the company, because of the time and energy invested by our manpower for their work, which is not returnable. So basically, all the processing fees, payment gateway charges, admin fees, and cost of resources for the work done, will be deducted. In short, further, we can’t refund any money which is paid to government bodies, such as fees or taxes, or to other third parties with a role in processing your order
If you have any questions about this Refund and Cancellation Policy feel free to contact us at Entigrity Private Limited, office at 205, Sakar Comm. Complex, Opp. Gandhigram Railway Station, Ahmedabad, 380009 or Email us at academy@my-cpe.com.
We at MYCPE ONE Academy ("we," "us," or "our") are committed to providing high-quality courses and services to our customers. We understand that sometimes circumstances may arise that require a refund. This Refund Policy explains our refund policy for our EA Preparation course (the "Course").
To be eligible for a refund, you must meet the following criteria:
The following items are non-refundable:
By purchasing the Course, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.
